1. Introduction
The Richmond Revival is committed to protecting your privacy and ensuring that your personal data is handled securely and lawfully, in line with the General Data Protection Regulation (EU GDPR) and the Irish Data Protection Act 2018.
This Privacy Policy explains how we collect, use, process, and store your personal data when you interact with us—whether by visiting our website, booking accommodation, attending events, or hiring our spaces.
This policy applies to all visitors, guests, customers, and community members who engage with the Richmond Revival. If you have any questions, please reach out via our contact form.
2. Identity of the Data Controller
The data controller responsible for processing your data is:
The Richmond Revival
The Richmond Revival
An Gáirdín Rúndach
College Road
Fermoy
Co. Cork
P61 T292
Contact: Via our website contact page
3. Legal Basis for Processing Your Data
Under EU GDPR, we only process personal data when we have a lawful basis to do so:
3.1. Contractual Obligation
To provide you with accommodation, event bookings, room hire, or other services you have requested.
3.2. Legitimate Interests
For essential operations such as confirming bookings, internal administration, improving services, security of the property/website, and keeping you informed of updates relating to your booking.
3.3. Legal Obligation
To comply with Irish tax regulations, accommodation registration, or requests from legal authorities.
3.4. Consent (When Required)
You may be asked to provide consent for activities such as receiving newsletters or marketing communications. You can withdraw consent at any time by contacting us.
4. Information We Collect
We collect personal data when:
- You book accommodation, event tickets, or room hire
- You fill out a contact form or join a mailing list
- You interact with our website or social media channels
4.1. Types of Data Collected
- Identification & Contact Info: Name, email address, phone number, billing details
- Booking Information: Dates of stay, room preferences, event participation
- Payment Data: Payment method details (processed securely via Stripe or other providers)
- Technical/Browsing Info: IP address, browser, device type, approximate location
- Special Category Data: We do not generally collect sensitive personal data (e.g. health information) unless required for accessibility, dietary, or emergency purposes, and only with your consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and track performance.
A full explanation is available in our separate Cookie Policy. You can manage cookie preferences via your browser or our website banner.
6. Third-Party Services & Data Sharing
We only share your data when necessary and in compliance with GDPR:
- Payment Gateway: Stripe or equivalent, for secure payment processing
- Booking & Ticketing Platforms: To manage reservations and event registrations
- Accommodation & Logistics Providers: When required to complete your booking
- Analytics Platforms: For website and performance tracking (e.g. Google, Meta)
- Authorities: If legally required (e.g. tax, public safety, Gardaí)
We do not sell or trade your personal data.
7. Data Retention
- Booking and transactional data: Retained for 6 years + the current tax year, in accordance with Irish tax law
- Mailing list data: Stored until you unsubscribe or withdraw consent
- General enquiries: Retained only as long as necessary to respond to your query
8. Marketing Communications
We only send marketing emails (e.g. newsletters, event updates) if you’ve opted in. You can unsubscribe anytime via the email footer or by contacting us.
9. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with the Data Protection Commission (DPC Ireland)
To exercise your rights, please contact us via our Contact Form.
10. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law or services. Updates will be posted on this page with a revised date.
CHANGELOG
Created 20th August 2025
